Chen
9 months ago

UBEEGUIDE: WHAT DO I NEED TO SIGN UP TO UBEEQO

Whether you wish to book a cab, book a car for a few hours or a few days, here we will highlight everything you need to know, to successfully sign up to Ubeeqo.

If you want to be driven

To use our minicab service, you will need to ensure that the name on your profile matches your payment details. Your payment may be refused and your booking is likely to be cancelled at short notice if there are any irregularities or inconsistencies with your profile and payment details.

If you want to drive

Whether you wish to drive with our Car Club or hire a car through traditional car rental option. Upon registering to use our services, you may be asked to supply all of the following:

  • Clear image of your licence (Front and back)
  • DVLA Check Code
  • Proof of address
  • Selfie

Once all of your required documents have been successfully uploaded, we allow our onboarding team 30mins to verify your documents.

If you have not submitted all the required documents, you may find this part of the process may take longer for you.

DVLA Check Code

As explained in our DVLA Check Code Guide (http://blog.ubeeqo.co.uk/tips-tutorials/ubeeguide-dvla-check-code), you will need to supply a Check Code (https://www.gov.uk/view-driving-licence) so that we can check and verify your licence history.

If you need any further help on this step we have put together a Ubeeguide to walk you through the steps.

PROOF ADDRESS

You may be asked to supply proof of your address. This will need to be a recent utility bill, bank statement or government letter dated within the last 3 months.

SELFIE

To confirm you are still in physical possession of your photocard licence and so we get to see who’s authorised to be in our lovely vehicles, we ask all users to supply a selfie of them holding their licence next to their face.

PAYMENT CARD

Your payment card will need to match or be consistent with the information on your profile.

If you are intending to use a card that is not your own or If you are intending to use a prepaid debit card of any type, you may experience issues using the platform and you may be requested to supply another method of payment in order to process your transaction.

CAR RENTAL

If you’re opting for traditional car rental (powered by Europcar), when collecting your car at a Europcar station you will be required to supply your Driving Licence and DVLA check code. You will also be required to place a deposit

If you are under 25, you will also be required to pay a young opersn surgcharge.

More information for the Car Rental requirements can be found here:

https://faq.europcar.co.uk/s/?language=en_GB

As always, for any other queries or questions feel free to contact our Customer Services team directly via telephone or email.



Car Club CarClub Rental Europcar Ubeeguide Sign Up Addison Lee Minicab