Chen
5 months ago

Introducing PARKING ZONEs

When you go to book your car, you now have the option to pick up a car that can be picked up and dropped off from a Parking Bay or a Parking Zone

WHAT IS THE DIFFERENCE?

A Parking Bay means that the car must be picked up and dropped off in the same bay and will typically look like this on the map:


A Parking Zone consists of 1-4 streets (highlighted in blue), where the car can be picked up and brought back to, and will typically appear like this:


HOW WILL I KNOW WHICH ONE IS WHICH?

All car locations that belong to a Parking Zone will have "- Area" in their name (i.e. Cowper Street - Area).

Parking Bays will just have the street name without "Area" if they are to be returned to a specific bay.

When you click the location it will take you to the description which will say where the car can be brought back to. The map will highlight in blue, where the car can be found or returned to. All our cars in the Borough of Islington are zonal parking.

WHAT ELSE WILL I NEED TO DO?

Nothing. When you go to book your car it will always show you exactly where the Parking Zone or Parking Bay is.

In the booking confirmation email you will also get a link that will show you a map of the Parking Zone or Bay and give you a description of where the car is parked, and the Zone or Bay it can be returned to.

If your desired car is in a Parking Zone, 5mins before your bookings starts you will get an SMS message with your car's exact location.

WHAT HAPPENS IF SOMEONE IS IN THE PARKING BAY WHEN I GO TO RETURN MY CAR?

Take a pic, contact customer services and park in the nearest residential or pay and display bay.

If you attempt to finish your booking outside of a Parking Zone, or not on its Parking Bay, your booking will not end.

Additionally, during your booking, you can park in any residential parking or any pay and display.

If in the unlikely event you discover a parking ticket, call Customer Services and leave the ticket inside the glove box.

WHY?

Here at Ubeeqo, we have worked closely with Islington council to bring our customers what they want.

When we asked our users and prospective users what freedoms and flexibilities they would like from their car club, the result painted a clear picture.

Together with Islington, we created a solution that gives our drivers the flexibility of returning their car to a wider area and the luxury of parking anywhere in the borough during their booking, without incurring a parking cost*

*During your booking, you can park in any business permit bays, any pay and display bay and any residential bay without cost, exclusive to London borough of Islington


If you need any more information, our Customer Services team are on hand everyday 8AM-9PM